# Who Terlido is for

> Outbound agencies that run cold email campaigns for clients. An agency that books meetings for its clients with cold email. It runs several client campaigns at once, each from that client's own domains and mailboxes, and it is judged on replies and meetings, not on how many emails went out.

Last updated: 2026-10-31

## What they are trying to do
- Keep every client's campaign separate: its own mailboxes, contacts, copy and numbers.
- Protect each client's domain. A burned domain costs the agency the client, not just a campaign.
- Show each client what was sent and what came back, without a spreadsheet stitched by hand.
- Launch a new client fast, without a week of setup per account.
- Pay for the tool in a way that does not grow with every extra mailbox a client needs.

## How Terlido fits
- One client workspace per client on the Agency plan, with a workspace switcher and a cross-client view of sent, replies and interested over the last 30 days.
- Sends from the client's own mailboxes. Terlido checks SPF, DKIM, DMARC and MX for every sending domain, a failing SPF or DMARC record blocks launch, and the domain audit checks the domain and its mail hosts against public blocklists.
- Limits that protect the domain are on by default: one daily budget per mailbox shared with warmup, at most 2 emails a day per recipient company, an auto-pause above a 5% bounce rate or on a failing SPF or DMARC record, and a mailbox that lands in spam stops sending campaigns on its own.
- Review before send: every email of a campaign can wait for a person to approve it.
- An AI agent can build a client campaign from a brief over MCP. Enrolment and launch stop if the copy, senders, schedule or audience changed after you approved them.
- Warmup is free on every plan and runs in the same daily budget as the campaigns, so a new client mailbox can warm while the campaign is being written.

## A low-risk way to try it
Run one client campaign on Terlido beside your current tool: split the list in half, use the same copy, start the same day, and compare replies after two weeks. Nothing has to move until the numbers say so.

## Not a fit
- Sending bought or scraped lists at volume. Terlido has no contact database, suppresses unsubscribes and hard bounces in every campaign, and pauses a campaign past its bounce limit.
- "10k a day from a new domain." A new mailbox warms up first, and every mailbox has one daily budget that warmup and campaigns share. There is no setting that skips it.
- Looking for SMS or a dialer. There is no SMS, no auto-dialer and no AI voice agent. A call step rings your phone first, then connects you to the contact.
- Wanting LinkedIn on autopilot. LinkedIn steps become tasks a person does; nothing clicks or messages on LinkedIn for you.

## More
- [Who Terlido is for](https://terlido.com/who-its-for): this file as a page.
- [What Terlido does not do](https://terlido.com/agents#scope): the full list of deliberate limits.
- [Agent onboarding](https://terlido.com/agent_onboarding.md): how an AI agent connects over MCP and sets up a first campaign.
- [Pricing](https://terlido.com/pricing): plans, including Agency with client workspaces.
- [llms.txt](https://terlido.com/llms.txt): the index of everything else.